The above video doesn’t cover the truncheon training for the new stewardess. I have rarely seen a business commit public suicide like United Airlines:
The CEO of United Airlines apologized again Tuesday amid a global uproar sparked when a passenger was dragged screaming from his seat on a flight that, it turns out, wasn’t even overbooked.
“I continue to be disturbed by what happened on this flight, and I deeply apologize to the customer forcibly removed and to all the customers aboard,” CEO Oscar Munoz said in a statement. “No one should ever be mistreated this way.”
United has been under siege since videos of Sunday night’s violent confrontation on the plane at Chicago’s O’Hare Airport went viral, drawing hundreds of millions of views around the world. Social media outrage rained down on the Chicago-based airline.
United spokesman Jonathan Guerin said Tuesday that all 70 seats on United Express Flight 3411 were filled, but the plane was not overbooked as the airline previously reported. Instead, United and regional affiliate Republic Airlines, which operated the flight, selected four passengers to be removed to accommodate crew members needed in Louisville the next day. The passengers were selected based on a combination of criteria spelled out in United’s contract of carriage, including frequent-flier status, fare type, check-in time and connecting flight implications, among others, according to United.
Three passengers went quietly. The fourth, who was literally pulled out of his seat and off the plane, was David Dao, a physician in Elizabethtown, Ky.
Late Tuesday, CNBC reported that a pair of Chicago attorneys, Stephen L. Golan and Thomas A. Demetrio, are representing Dao. A statement from Golan said Dao is undergoing treatment in a Chicago hospital for unspecified injuries.
Go here to read the rest. Considering this happened in Chicago, the home of random, senseless violence, the poor fellow is lucky the confrontation didn’t end with him having a bullet in his brain. Let’s think about this shall we? Four passengers were thrown off a plane not overbooked in order for United to fly crew personnel needed by United in Louisville, Kentucky the next day. What, United couldn’t have the crew fly on a feeder airline to Louisville? They couldn’t rent a private plane to fly the personnel down? Grief, Louisville is only 300 miles from Chicago. It is interstate practically all the way. Indiana, in my experience, rarely enforces the 70 mile per hour limit on the interstate. You can do it in four hours, four and a half at the worst. However, all of that would take someone stopping to take the time to think. Better to bully passengers off and to brutalize one who will not go, and buy the type of publicity that will make United hated, and a laughingstock, around the globe:
Apparently some newshounds dug up that the Doctor has some felony convictions on his record. Legendary newsman Brit Hume has the proper response to that on twitter:
Brit Hume Retweeted Courier-Journal.com
What chickens**t journalism. His “troubled past” has nothing to do with his being dragged out of his seat on that airplane.
Airline tickets are “contracts of adhesion”. What that means is that they are take it or leave it contracts, not subject to negotiation. Most judges and attorneys hate them because they are contracts where one side has no bargaining power, which is of the essence of real contracts that are freely entered into. Under the contracts, the size of a small book, that United drafts on its ticket they probably were within their legal right to toss off the four passengers. Let us see how that serves them in the court of public opinion. It is amazing how many passengers think that once they have purchased a ticket the least they are entitled to is to be flown to their destination and not manhandled by airline staff when they are merely peaceably sitting on the plane.